Subject: Ticket Assigned - Order# 9504915911 - REFUND NOT RECIEVED
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 11:39:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order# 9504915911 - REFUND NOT RECIEVED Hi Shoemart Team,

 I would like to express my disappointment with order number # 9504915911, which i had returned to landmark courier on 02nd Oct 2021. The order was placed through Shoemart app and the payments were made through Tabby linked account under -0551948602, which is the same mobile number registered with Shoemart.

 The refund was not processed until that even after the item was recieved by Shoemart warehouse a week ago. This is ridiculous. I have even filed a complaint with customer care - 3194339 for the same issue and still there is no progress on the refund. Is this the way Landmark group makes money by trciking the customers. 

 Warm Regards

ARJUN SREEDHARAN

 +971-551948602
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3216513