Subject: New Reply Received - Received VERY BAD item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 06:31:16 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Received VERY BAD item  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">Can we please arrange to have this bike picked up and replaced at the same time with a good one? My daughter has been waiting for it so this is very disappointing.</div>
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<div dir="auto">Thank you </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 10 Oct 2021, 9:03 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">HI Lama,</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">
<br>Thank you for reaching out to us with your concern.<br><br>We are truly sorry to hear that. This is surely not the experience we want our customers to have when they shop with us. We’re on it - and we’ll do our best to sort this out quickly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3208423