Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Oct 2021 13:33:34 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Dear sir,<br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I had placed new order today(05/10/2021) order no :9506368055.<br>
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And my old order no :9693215751 at sept 03/09/2021, credit balance 62, can u please deduct for my new order<span id="ms-outlook-android-cursor"></span>
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<div id="ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, October 3, 2021 1:02:36 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3168154] - Returns
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<div dir="ltr">Hi Mary,</div>
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<div><span>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div dir="ltr">We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
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<div dir="ltr">- Screenshot Of The Issue</div>
<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div> <span> </span> </div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3168154