Subject: New Reply Received - Conversation with anas
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Oct 2021 18:00:56 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with anas  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/tHPwrdwwncSwwrR8JEpkFg~~/AALN9wA~/RgRjOyNUPVcDc3BjQgphUdTvWWHdMPvWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear All,<br>
<br>
Kindly note that the order has been closed.<br>
<br>
Kind regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/10/2021 8:58 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3172003] - Conversation with anas<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Please advise if any update on the below.<br>
<br>
Regards,<br>
M.Murshed</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 2 Oct at 12:00 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Problem Statement: Order not delivered (to warehouse)<br>
Order Date : Aug 17, 2021<br>
Order ID: 6340524628<br>
Tracking ID: SD002798110<br>
<br>
Assistance Required: Need Urgent Refund.<br>
Issue Description: Customer raised a return request on 8/25/21 and as per the tracking website, the items has been collected from the customer on Aug 26 , 2021 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap.<br>
<br>
Thank you for your help.<br>
<br>
Regards,</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/p8yNUgTX9FIkIq-q9EtEKA~~/AALN9wA~/RgRjOyNUPlcDc3BjQgphUdTvWWHdMPvWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3172003