Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Oct 2021 12:36:30 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/TT9E4rPNJ8snJ9y-Fx7GXQ~~/AALN9wA~/RgRjOtdKPVcDc3BjQgphVsqjWWEzZ_2gUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
<div>Dear Team,  <br>
<br>
Kindly note the customer rejected the return order on the last attempt. Please advise for further instructions. <br>
<br>
Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/10/2021 2:03 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3176240] - Returns<br>
 
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<div dir="ltr">Problem Statement: Order not delivered (to warehouse)<br>
Order Date : Sep 8, 2021<br>
Order ID: 6348529279<br>
Tracking ID: SD002952168<br>
<br>
Assistance Required: Need Urgent Refund.<br>
Issue Description: Customer raised a return request on 9/12/21  and as per the tracking website, the items has been collected from the customer on 9/14/21 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap.<br>
<br>
Thank you for your help.<br>
<br>
Regards,</div>
</div>
</div>
<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/V0pXdVbMne3-Bn4EpwA_Pw~~/AALN9wA~/RgRjOtdKPlcDc3BjQgphVsqjWWEzZ_2gUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3176240