Subject: New Reply Received - esc late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Oct 2021 09:42:20 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  esc late delivery  Ticket comment <div>After 13 days it is not acceptable.</div>
<div id="yMail_cursorElementTracker_1633167662017">All items are expensive now.</div>
<div id="yMail_cursorElementTracker_1633167681542">No more offer</div>
<div id="yMail_cursorElementTracker_1633167689351">Please send me the same order again from your warehouse</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 2 Oct 2021 at 11:46 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2938306559"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi ​Mohammad<br><br>Thank you for contacting us.<br><br>​Regarding your order No. (6352933230) Please note that your order was shipped by two shipments, the first by shipping partner (SD003020214) and delivered to you, and the second by shipping partner Sheba with tracking number (SD003018439) order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.<br><br>We have initiated a refund for this order. It would take around 7-14 days to reflect in your account.<br><br>We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>​Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3170152