Subject: New Reply Received - Wrong item in my order
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Sep 2021 08:51:56 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Wrong item in my order  Ticket comment <div dir="auto">
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<div dir="auto">Ok i send you the screenshot in the attachment. </div>
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<div>On Sat, 25 Sep 2021, 11:38 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Eslem,<br><br>Thank you for contacting us,<br><br> We apologize for the inconvenience caused<br><br>​Kindly provide us the screenshot of the offer and definitely will gonna help you.</div>
<div dir="ltr">Please note that according to returns tracking ID: RP0923210005520, we can see that your items were collected from you on 24/09/201. The item is still with the courier and it generally takes 3-5 working days to deliver the items to our warehouse.<br><br>Once we receive the product in our warehouse, after we verify your returns, we will process your refund.</div>
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<br>Feel free to contact us if you need further assistance.<br><br>Your friends,<br>Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043261174531'>Screenshot_20210925-114953_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3133268