Subject: Ticket Assigned - Order #9503515949 - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Sep 2021 11:19:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order #9503515949 - Return Dear Sir / Madam
After Greetings
We would like to initiate return of items from the order number 9503515949. The items for return are the two trousers, would request you to kindly arrange for the pick up and refund the entire amount of AED 60 back to our credit card.
The reason we are mailing you is because the order status on the website still shows processing even though the order has been delivered. Enclosed is the screenshot

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3136241