Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 15:46:10 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hello Support Team, I would request you to send your person with cash after 5:00 pm to 7:00 pm from Sunday to Thursday as the address given online or send the item which I have in my basket. thanks<br><br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On Sep 22, 2021, at 11:37 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div dir="ltr">Hi Clifford,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize however, we do not have an option available to arrange replacement at this time or else we would be more than happy to arrange the same for you. We are happy to refund you the full amount paid as cash collection from any nearby store of your choice. You can directly try to get the same item from the same store when collecting cash if available there.<br><br>If you wish to purchase it online again and the item has a different price, we will be able to offer you a voucher for the difference amount.<br><br>Please let us know a suitable date and store name/address from where you can collect the cash refund.</div>
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<div dir="ltr">We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2974927