Subject: New Reply Received - Re: Return of item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Sep 2021 10:04:09 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Return of item  Ticket comment <div id="yMail_cursorElementTracker_1631786407568">
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<img id="ymail_attachmentId94355dc0-38c1-4c9c-8c9a-e35e165484bc" class="inline-image-global inlined-image-cid-94355dc0-38c1-4c9c-8c9a-e35e165484bc" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1ODI4MzQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6gClVPRCWH-3TvjHVBC0Yn0zu4aZCUOz3n--Dxfzq4o" style="width:100%;max-width:800px"><br>
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<br><div>Dear Sir/ Madam,  <div id="yiv0213988271yMail_cursorElementTracker_1631786225308"><br></div>
<div id="yiv0213988271yMail_cursorElementTracker_1631786225457">Regarding refund for order no. 9675546482, kindly note that I have not received the refund of Dhs. 95.20 to my credit card. This card has been inactive wef 4 jul 2021.. SOA enclosed </div>
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<div id="yMail_cursorElementTracker_1631786455155">Kindly request you  to refund the same to my new card number issued by the bank</div>
<div id="yMail_cursorElementTracker_1631786487902">CARD # <br>5239266640596036 in my name</div>
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<div id="yMail_cursorElementTracker_1631786597250">Pls contact me on 0558385160</div>
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<div id="yMail_cursorElementTracker_1631786615198">Thanks,</div>
<div id="yMail_cursorElementTracker_1631786619120">Zurika<br id="yiv0213988271yMail_cursorElementTracker_1631786126735"><br><div id="yiv0213988271ymail_android_signature"><a rel="noreferrer" id="yiv0213988271ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv0213988271yqt6742409175" id="yiv0213988271yqt18909"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 3 Aug 2021 at 6:19, zurica dacosta</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0213988271"><div>Dear Sir,<div id="yiv0213988271yMail_cursorElementTracker_1627957030344">I have contacted again customer service last Saturday but the item still not collected. I also visited the centerpoint store to return the item but they told to call customer service for pick up.</div>
<div id="yiv0213988271yMail_cursorElementTracker_1627957149301"><br></div>
<div id="yiv0213988271yMail_cursorElementTracker_1627957149759">You can contact me on 0558385160</div>
<div id="yiv0213988271yMail_cursorElementTracker_1627957133810">Thanks,</div>
<div id="yiv0213988271yMail_cursorElementTracker_1627957140227">Zurika<br id="yiv0213988271yMail_cursorElementTracker_1627957017864"><br><div id="yiv0213988271ymail_android_signature"><a rel="noreferrer" id="yiv0213988271ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv0213988271yqt9581910281" id="yiv0213988271yqt06053"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Tue, 3 Aug 2021 at 6:08, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0213988271"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Zurica,<br><br>Thank you for contacting us.</div>
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<br>We apologize for the inconvenience caused to you.<br><br>Please note that we are working hard to solve your problem as soon as possible.<br><br>Thank you for your understanding and cooperation with us</div>
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<br>Do not hesitate to contact us for further assistance.<br><br>your friends,<br>Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2884705