Subject: New Reply Received - My refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Sep 2021 06:49:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  My refund  Ticket comment <div id="edo-message">
<div></div>Good day,</div>
<div id="edo-message">       You said it has been process to my account but I didn’t receive anything yet up to now.. I dont think there is a problem on my part. My message last thursday was my 2nd time followup for my refund.</div>
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<div>On Sep 12, 2021 at 9:42 AM, &lt;<a href="mailto:[email-masked]" rel="noreferrer">Centrepoint</a>&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Aimee,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6333524740 Please note that the refund has been processed successfully from our side for the amount (<a dir="ltr" rel="noreferrer">6333524740</a>),on 14/08/2021 however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3086116