Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 09 Sep 2021 13:18:21 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr" style="">
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<div>Thanks for getting back on this.</div>
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<div dir="ltr">All this 8 years in uae i never faces such bad behaviour in splash.</div>
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<div dir="ltr">This particular Store Manager is not fit to be there. With all due respect of his additional skills i feel he miss the basics of Retail. </div>
<div dir="ltr">We say in Retail, customers may not be always right but customer should Win.</div>
<div dir="ltr">You know why coz retail is all about service, i have spent all my life in retail industry. </div>
<div dir="ltr">I am sad and devastated , sharjah city center is close to my house but u think i will ever go to your branch there , No and never.</div>
<div dir="ltr">I prefer to travel more and switch brand, may be a small store of MAX Fashion will be better than splash.</div>
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<div dir="ltr">But i appreciate that u atleast read my email and responded to it. This type of bad experience is never retained unfortunately. This guy actually made me feel like a liar. &#128522;</div>
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<div dir="ltr">Thanks again</div>
<div dir="ltr">Happy selling </div>
<div dir="ltr">Cheers !!! </div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, September 9, 2021 12:39:44 PM<br>
<b>To:</b> Harjeet KOUR &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3066548] - Feedback or suggestions
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<div dir="ltr">​Hi Harjeet ,<br>
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Thank you for contacting us.<br>
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We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping
 experience with us next time.<br>
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We are really sorry if it took us longer than usual to get back to you.<br>
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Our team works to solve your problem, and we will get back to you as soon as possible.<br>
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Your friends<br>
Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3066548