Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Sep 2021 23:30:31 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">
<div>Why you clearly don't mention on your promotion that offer is applicable on some visa cards and on some is not applicable? why It is not mentioned in terms and  conditions?  You guys are making fraudulent offers and wasting customers time . What a bullshit answer after 10 days of waiting.i am very disappointed from your customer service but I still know my rights. If you are not willing to compensate then I will make an official complaint through the ministry of commerce MCI's application of a commercial violation report.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 6 Sep 2021, 6:20 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hussain,<br><br>Thank you for your patience.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>​Although the promotion states that a 10% offer is valid on a VISA card, some card numbers that those cards start with apply to this offer. Customer gets to know if the offer is applicable or not before checkout while entering the same card details.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3023149