Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Sep 2021 18:33:02 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Dear Mr.<span style="background-color: rgba(255, 255, 255, 0)">Abdulqader Ahmed, Thank you for looking into the issue and extending your helping hand to resolve the prolong disappointment. Below is the details as requested:-                                                  IBAN NUMNER: KW82NBOK0000000000002005272510.     </span>
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<blockquote><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0)">Account name: CLIFFORFD FERNANDES <br>Bank name: NATIONAL BANK OF KUWAIT <br>branch name:KHAITAN <br>account number:2005272510<br>account type:NBK EXPRESS ACCOUNT.                    Thank you, Clifford </span></font></div></div></div></div></blockquote>
<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On Sep 7, 2021, at 11:18 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2974927</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2974927<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">Hi Clifford,<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>​Please provide us with your IBAN number so that we can follow up on the transfer procedures<br>In addition to the following information:<br>
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<div dir="ltr">Account name:<br>Bank name:<br>branch name:<br>account number:<br>account type:<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2974927