Subject: New Reply Received - need escalation late delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 04:08:21 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need escalation late delivery  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:comic sans ms,sans-serif;font-size:large">no i want that order cancelled pls help me how to do it</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 6, 2021 at 3:11 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div><span rel="tempredactor" dir="ltr">Hi Shankaranara,</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out to us.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this. </span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px" dir="ltr">We understand you are anxious to get this product as soon as possible. However,  we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3030200