Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 12:42:42 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="auto">Dear Centrepoint<div dir="auto"><br></div>
<div dir="auto">Did you check the dates when the refund was processed? And when the item was collected from me.</div>
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<div dir="auto">If you're still not clear please reach me @00966536727756.</div>
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<div dir="auto">And one more thing</div>
<div dir="auto">If I consider your way then please answer me...When the return was raised for 2 items from my end and agent took only one item then where is other request pending.</div>
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<div dir="auto">Also please reach out the agent who was assigned to collect the shipment. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 1 Sep 2021, 11:05 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Mohammed,<br><br>Thank you for contacting us.<br><br>​Regarding the second receipt is for another order. the item has been collected for order ( 6334915925 ) the item name (Juniors Printed Long Sleeves Sleepsuit - Set of 3 ) and the amount has been refunded.</div>
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<br>Feel free to get in touch with us for further assistance.<br> <br>Your friends<br>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3037281