Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Sep 2021 02:23:37 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response. Why not refunded in my acc till today.Sept 1.Pl look into this matter urgently</div>
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<div>On Wed, Aug 11, 2021, 8:40 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Suraiya,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6321156873.<br><br>We apologize for the inconvenience caused to you.<br><br> As per the tracking information, we can see that your order has been returned back to our warehouse.  </div>
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<div dir="ltr">The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated. </div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion. <br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2773691