Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Aug 2021 17:37:27 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Yes, this is fine but what about other receipt did you check it? If not please check again why the agent has given a wrong description on the receipt.</div>
<div dir="auto">If its my mistake then why did the agent take the item from me when the request was not made and return receipt not available with him.</div>
<div dir="auto"><br></div>
<div dir="auto">Please recheck with the assigned agent and process the remaining refund. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 31 Aug 2021, 18:05 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thank you for contacting us.<br><br>According to the data for order ( 6338108169 ), we also have the attached picture from you. You see that one product was collected by the courier team.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends<br>Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3037281