Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Aug 2021 10:20:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Referring to your email I want to check what happened to my order Number : #9669129677

Your email:

Hi Fahed,
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Thank you for reaching out to us with your concern.

Please accept our sin​cere apologies for the late response.

We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.
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We have informed the courier team to return the shipment back to us and the refund will be initiated once the shipment is returned back to us.
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You will be notified once the refund is processed from our end.

We thank you for your understanding and cooperation.

Please feel free to get in touch with us for further assistance.

Your friends,
The Support Team. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3038803