Subject: Ticket Assigned - Conversation with javed kabir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Aug 2021 10:18:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with javed kabir javed kabir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  javed kabir Bot:  Hi Javed Kabir ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9691563166 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9691553166 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971527003            03:53 AM, 31th Aug                     javed kabir                    +971527003846           03:53 AM, 31th Aug                   Mazen                   Hi javed, Thank you for contacting us. This's Mazen  We would be happy to help you.           03:54 AM, 31th Aug                     javed kabir                    I did not receive my order           03:54 AM, 31th Aug                     javed kabir                    Suppose to receive on 30 August           03:54 AM, 31th Aug                     javed kabir                    9691553166           03:55 AM, 31th Aug                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           03:55 AM, 31th Aug                     javed kabir                    Ok           03:55 AM, 31th Aug                   Mazen                   Is this contact number is correct 971527003046 ?           03:56 AM, 31th Aug                   Mazen                   Our delivery team  tried contacting you on your registered mobile number (971527003046) to deliver your order ID (9691553166) however, the number was not reachable/No Answer/Switched Off.           03:57 AM, 31th Aug                   Mazen                   our delivery team will try to delivery the order 3 times in 3 different days if they did not deliver in the give time frame please contact us again and we will do the needful           03:57 AM, 31th Aug                   Mazen                   Do you have any other inquiries that we can help with?           03:57 AM, 31th Aug                     javed kabir                    This number is wrong           03:59 AM, 31th Aug                     javed kabir                    My number is +971527003846           04:00 AM, 31st Aug                   Mazen                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:00 AM, 31st Aug                   Mazen                   Do you have any other inquiries that we can help with?           04:00 AM, 31st Aug                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           04:01 AM, 31st Aug                     javed kabir                    I have updated my number in the app           04:02 AM, 31st Aug                     javed kabir                    Kindly provide my correct number to the delivery team           04:02 AM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3042765