Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 16:31:07 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi team,<div dir="auto"><br></div>
<div dir="auto">Thanks for your reply, as per your advise, once uninstall and install again. Can see my credit in account</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for support</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Aug 26, 2021, 3:46 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Karthika,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have heard from the relevant team and they have come back to us sharing the attached image stating that there is no issue as the credit is visible in your account with the email id '<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>'.</div>
<div dir="ltr">​</div>
<div dir="ltr">They are asking you to reinstall the app or in case of browser, please clear the cache and cookies and check again.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2701647