Subject: New Reply Received - Re: You haven't collected order number 9686597129
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 10:17:54 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: You haven't collected order number 9686597129  Ticket comment <div style="-webkit-text-size-adjust: auto">Dear Babyshop,</div>
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<div style="-webkit-text-size-adjust: auto">I have received only 1 set of 2 on each 3-6 months and 1 set of 2 on 6-12 months which 4 quantities. Where as I purchased 2 sets on each 3-6 &amp; 6-12 months. </div>
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<div style="-webkit-text-size-adjust: auto">I have “4 pc Missing Sleepsuit” - “2 pc” 3-6 months and “2 pc” 6-12 months Juniors Solid Closed Feet Sleepsuit Long Sleeves - Set of 2 in White Color. </div>
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<div style="-webkit-text-size-adjust: auto">I have provided you photos of what I’ve received. </div>
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<div style="-webkit-text-size-adjust: auto">I never received any online receipt or SMS message either. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ3MDY5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mAGADFgxzYgSCjub2w82sfHk3MaglatJG7fJliHT7cI" id="66C8B33B-8084-47D7-A3C6-1F52CC61DE4D" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 48px)"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ3MDY5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dV4ln8pywLwk_N2_9q2lKhPpkdX1c6mA-xL364nCjec" id="FB40226B-A9D3-43A6-B58F-F49F0499FDC5" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 48px)"><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ3MDY5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K3vX9TUvUruiIDZXXYcfwouefI19sVzaIFpS7Y322E4" id="394AA065-E85C-4CEA-8457-F193D397F24A-L0-001" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 48px)"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ3MDY5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2YiHJg09yky4LjFA78ld0iA7w5MjNDo7393JbJ52rcA" id="B1F7754A-0575-403A-8783-6F5DF8B6327F-L0-001" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 48px)"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ3MDY5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HzTYroHkLWxwwipytghIMnAk_Dt1yiSIaC0nvQPp-UY" id="F5352FCF-DF7A-4F2A-A311-9D4E83AD25F4-L0-001" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 48px)"><br>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Aug 2021, at 12:18 PM, Babyshop &lt;<span dir="ltr">[email-masked]</span>&gt; wrote:<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 28 Aug 2021, at 12:18 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3000992</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr"> Hi Joyce,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>Kindly confirm How many quantities are missing ? you have order 4 quantities kindly let us know how many are missing .</div>
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<br>Do not hesitate to contact us with any inquiries.<br><br>Your friends<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3000992