Subject: New Reply Received - Re: You haven't collected order number 9686597129
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 10:01:23 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: You haven't collected order number 9686597129  Ticket comment <div> </div>
<div>Dear Babyshop,</div>
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<div>I have received only 1 set of 2 on each 3-6 months and 1 set of 2 on 6-12 months which 4 quantities. Where as I purchased 2 sets on each 3-6 &amp; 6-12 months. </div>
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<div>I have “4 pc Missing Sleepsuit” - “2 pc” 3-6 months and “2 pc” 6-12 months Juniors Solid Closed Feet Sleepsuit Long Sleeves - Set of 2 in White Color. </div>
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<div>I have provided you photos of what I’ve received. </div>
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<div>I never received any online receipt or SMS message either. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ2OTI2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ziuo0U8NQHnFZjpJy1ksp_lg8lNXYF86ihag3vVPjI4"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ2OTI2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CcORqHkfAH4VkY1P_uxId7HJrM1exoLHqlOU33kRQAk"><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ2OTI2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DgE-d-nEByosRMaixoTM7Vdm0GbKcI4QQ6yPLQbIYRo"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ2OTI2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nzyJBmKIjpCdeoPUti8xytsVc-9_Eul0XZ_rdQXkJSg"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MjQ2OTI2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JtrQ51KpXKVduxLEPLHVg213FVVOrdQKdBtn4DoFIiY"><br>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 28 Aug 2021, at 12:18 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3000992</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr"> Hi Joyce,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>Kindly confirm How many quantities are missing ? you have order 4 quantities kindly let us know how many are missing .</div>
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<br>Do not hesitate to contact us with any inquiries.<br><br>Your friends<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3000992