Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Aug 2021 21:54:32 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">The problem is not resolved of course you have not given me back my money and instead of sending me auto replies read my emails well and reply to them well and first of all send me my money back. </div>
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<div>On Sat, 28 Aug 2021 at 12:19 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2922882</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2922882<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"> Hi Aisha,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br><strong>We request you to contact your bank and provide us the below details for the 2 times deduction <br><br>    1.Bank statement showing deduction amount<br>    2. Exact amount of deduction<br>    3. Date of deduction<br>    4. Authorisation Code for deduction<br>    5. Registered email address</strong><br><br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2922882