Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.=0A
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Aug 2021 14:14:17 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.
  Ticket comment <div dir="auto">Ok <div>But when i receive my parcel?? </div>
<div>M waiting <br><br>Sent from my Huawei phone</div>
</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max Fashion &lt;[email-masked]&gt;<br>Date: Thu, 26 Aug 2021, 15:44<br>To: Waseem Anwar &lt;[email-masked]&gt;<br>Subject: 	Sorry, we had to cancel part of your order.<br><br>
</div>
<blockquote>
<div>
			<table width="640" align="center" cellpadding="0" cellspacing="0" border="0"><tbody><tr><td>
	<table border="0" cellpadding="0" cellspacing="0" style="max-width:620px;width:100%;font-family:'helvetica' , 'arial' , sans-serif;background:#ffffff;background-color:FFFFFF" align="center"><tbody>
<tr><td align="center">
				<table border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color:#f2f2f2"><tbody><tr><td>
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center"><tbody><tr><td align="center" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:right">
										Order 1588992096
									</td></tr></tbody></table>
						</td></tr></tbody></table>
			</td></tr>
<tr><td align="center">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" width="100%" style="background:#ffffff;background-color: ffffff"><tbody><tr><td align="center">
			<table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
				93%" align="center"><tbody><tr><td align="center">
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" align="left"><tbody><tr><td style="padding:35px 0 0 5px">
									<a href="https://www.maxfashion.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="display:inline-block" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Max logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-max.png" width="90"></a>
</td></tr></tbody></table>
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" align="right"><tbody><tr><td align=" right" style="padding:0 0 10px 0">
										<table border=" 0" cellpadding=" 0" cellspacing="
											0" style="color:#202020;font-size:12px"><tbody>
<tr><td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
<tr>
<td align=" right" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
												</td>
<td align=" left" style="padding:5px 0 0 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
												</td>
</tr>
<tr>
<td align=" right" style="padding:2px 10px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;color:#202020" rel="noreferrer">iPhone</a>
</td>
<td align=" left" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;color:#202020" rel="noreferrer">Android</a>
</td>
</tr>
</tbody></table>
									</td></tr></tbody></table>
					</td></tr></tbody></table>
		</td></tr></tbody></table></div>

</td></tr>
<tr><td align="center">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
	100%" style="background:#242428;background-color: 242428"><tbody><tr><td style="border-bottom:1px solid #eeeeee" align="center">
			<table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
				93%" align="center"><tbody><tr><td align="center">
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" width="100%"><tbody><tr><td align=" left" style="padding:0">
										<table border=" 0" cellpadding=" 0" cellspacing="
											0" style="font-size:14px;line-height:16px" width="100%"><tbody><tr><td width=" 100%" style="padding:5px 0">
													<a href="https://www.maxfashion.com/om/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Women</a>
													
													<a href="https://www.maxfashion.com/om/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Men</a>
													
													<a href="https://www.maxfashion.com/om/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Girls</a>
													
													<a href="https://www.maxfashion.com/om/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Boys</a>
													
													<a href="https://www.maxfashion.com/om/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Shoes</a>
													
													<a href="https://www.maxfashion.com/om/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Inspiration</a>
												</td></tr></tbody></table>
									</td></tr></tbody></table>
					</td></tr></tbody></table>
		</td></tr></tbody></table></div>

</td></tr>
<tr><td bgcolor="#FFFFFF">
					<table width="650" cellpadding="0" cellspacing="0" border="0" align="center"><tbody><tr><td bgcolor="#ffffff" align="center">
						 <table width="95%" cellpadding="0" cellspacing="0" border="0"><tbody>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:'helvetica' , 'arial' , sans-serif;color:#333333">
									<div style="font-family:'helvetica' , 'arial' , sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:500;color:#242428;line-height:32px">
																												Sorry, we had to cancel part of your order.
																			</div>
<div></div>
										Hi Waseem Anwar,
	                                 		                                 		unfortunately we had to remove some items from your Order  
	                                 											  1588992096 
										 	                                										<br><br>Here’s how your refund works: 
										                                
	                              </td></tr>
<tr><td align="center">
				<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td>
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:620px"><tbody><tr><td align="center">
										<table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding:0 0 0 0"><tbody>
<tr><td align="center" style="padding:0 0 0 0">
												<div style="margin:0;padding:0 0 15px 0;font-family:'helvetica' , 'arial' , sans-serif;font-size:16px;color:#242428;text-align:left;font-weight:bold">
												 	Cancelled Items	
												</div>
</td></tr>
<tr><td align="center" style="padding:0 0 0 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center" style="padding:15px 0 0 0">

																							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:14px"><tbody><tr>
<td width="28%" style="padding-left:15px" align="left">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
</td>
<td width="40%" style="padding-left:15px" align="left">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
</td>
<td width="30%" align="right" style="padding-right:10px">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
</td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px"><tbody><tr>
<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%"><tbody><tr><td align="left">
																																				<a href="https://www.maxfashion.com/om/en/p/163060011?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_OMANNET_OM_en" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/82F2013TGNAVYDARK-82F2013TG-MXSS21042421_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td></tr></tbody></table>
															</td>
<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:'helvetica' , 'arial' , sans-serif"><tbody>
<tr><td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  MAX  </td></tr>
<tr><td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Textured Shoes with Hook and Loop Closure  </td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Blue</td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">

																		 																		        	      Size: 
																		        	     																		        	     25

																		</td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td></tr>
</tbody></table>
															</td>
<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 OMR 1
															</td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee"></td></tr>
<tr><td>

				<table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr>
<td width="50%"> </td>
<td width="50%" align="right" style="line-height:20px;text-align:left">
				
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left"><tbody>
<tr>
<td style="font-family:'helvetica' , 'arial' , sans-serif;line-height:25px;font-size:14px;color:#333333">
				            <strong>TOTAL:</strong>
				            </td>
<td style="font-family:'helvetica' , 'arial' , sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>OMR 1</strong>
				            </td>
</tr>
<tr><td colspan="2" style="border-bottom:solid #cccccc 1px"></td></tr>
<tr><td colspan="2"></td></tr>
<tr>
<td style="font-family:'helvetica' , 'arial' , sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total Refund Amount</strong>
				            </td>
<td style="font-family:'helvetica' , 'arial' , sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>OMR 1</strong>
				            </td>
</tr>
<tr><td colspan="2" style="border-bottom:solid #cccccc 1px"></td></tr>
<tr><td colspan="2"></td></tr>
</tbody></table>
				
				    </td>
</tr></tbody></table>
			
	</td></tr>
<tr><td>
		<table width="100%" align="left" cellspacing="0" cellpadding="0" border="0" style="background-color:#f0f0f0"><tbody>
<tr><td bgcolor="#FFFFFF">
		                        <table width="100%" cellpadding="0" cellspacing="0" border="0" align="center"><tbody><tr><td bgcolor="#ffffff" align="center">
								<table width="100%" cellpadding="0" cellspacing="0" border="0" align="center"><tbody>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" style="font-size:0;line-height:0;text-align:left">
                                <table width="100%" border="0" cellspacing="0" cellpadding="0" style="border:solid 1px #f2f2f2;background-color:#ffffff;margin-bottom:15px"><tbody><tr><td align="center" style="padding:20px 20px 20px 20px">
                                    <table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody>
<tr><td style="line-height:20px">
                                            <img src="https://i1.lmsin.net/website_images/misc/[email-masked]" alt="" style="width:50px;height:50px;display:inline-block;vertical-align:middle;margin-right:15px">
                                            <span style="font-size:16px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#3f3f3f;display:inline-block;vertical-align:middle">
                                            Here's your MAX voucher code:</span>
                                        </td></tr>
<tr><td></td></tr>
<tr><td style="line-height:30px">
                                            <span style="background-color:#f1f1f1;border-radius:3px;text-align:center;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:70%;margin-right:5%;display:inline-block;vertical-align:middle;padding:10px 0;color:#000000;font-weight:bold">8951791028193-70209-24500</span>
                                            <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:18px;width:25%;display:inline-block;vertical-align:middle;text-align:center">
                                                Voucher Value:
                                                <br>
                                               												<b style="font-size:21px">OMR 1</b>
                                            </span>
						                    </td></tr>
<tr><td></td></tr>
<tr><td>
                                         	<img src="cid:8951791028193-70209-24500">
                                         </td></tr>
<tr><td style="color:#9ea3a9;font-size:15px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;text-align:left">
                                             Use this voucher to shop MAX products online or in-store.
                                             This voucher is valid till : Feb 27 2022.                                             <a href="https://www.maxfashion.com/om/en/termsandconditions?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_OMANNET_OM_en" style="text-decoration:underline" rel="noreferrer">Terms and conditions</a> apply.
                                        </td></tr>
</tbody></table>
                                    </td></tr></tbody></table>
                                </td></tr>
</tbody></table>
			</td></tr></tbody></table>
 </td></tr>
<tr><td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellspacing=" 0" cellpadding=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000"><tbody>
<tr><td style="padding:0 0 15px 15px;font-size:15px;font-weight:bold;text-align:left;color:#242428">Need help? Get in touch</td></tr>
<tr><td align="center">
<div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td width="100%" align="left"><table border=" 0" cellspacing="
								0" cellpadding=" 0" width="100%" style="padding:13px"><tbody><tr>
<td><a href="mailto:[email-masked]?Body=Contacted" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus" width=" 38"></a></td>
<td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div></td>
</tr></tbody></table></td></tr></tbody></table></div> <div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td width="100%" align="left"><table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding:13px"><tbody><tr>
<td><a href="https://www.facebook.com/MaxFashionMENA" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook" width=" 38"></a></td>
<td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div></td>
</tr></tbody></table></td></tr></tbody></table></div>
</td></tr>
<tr><td width="100%" align="center">
<div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td width="100%" align="left"><table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding:13px"><tbody><tr>
<td><a href="https://twitter.com/maxfashionMENA" rel="noreferrer"> <img src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter" width=" 38"></a></td>
<td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div></td>
</tr></tbody></table></td></tr></tbody></table></div> <div style="max-width:285px;display:inline-block;padding:0;width:100%"><table border="0" width=" 100%" align=" center" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td width="100%" align="left"><table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding:13px"><tbody><tr>
<td><img src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call" width=" 38"></td>
<td style="font-size:11px;padding-left:20px"><div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-62966</strong> <br>7 days a week, 24 hours a day</div></td>
</tr></tbody></table></td></tr></tbody></table></div>
</td></tr>
</tbody></table></div>

	</td></tr>
<tr><td style="padding:5px 0 0 0;background:#eeeeee" align="center">
        <table width="100%"><tbody><tr><td width="50%">
				<div>
<div style="width:49%;display:inline-block">
	<table width="100%"><tbody><tr><td align="left">
				<table><tbody><tr>
<td align="left"><span style="font-size:11px;color:#848483">
								© 2021 Retail World Limited </span></td>
<td> </td>
</tr></tbody></table>
			</td></tr></tbody></table>
</div>

<div style="width:49%;display:inline-block">
	<table width="100%"><tbody><tr><td align="right">
				<table><tbody><tr><td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/om/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/om/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_OMANNET_OM_en" style="text-decoration:none;color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td></tr></tbody></table>
			</td></tr></tbody></table>
</div>
</div>

        </td></tr></tbody></table>
			</td></tr>
</tbody></table>

      </td></tr>
</tbody></table>

</td></tr></tbody></table>
</td></tr></tbody></table>
</td></tr>
</tbody></table>
</td></tr></tbody></table>
</td></tr>
</tbody></table>
</td></tr></tbody></table>
</div>
</blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043251925401'>8951791028193-70209-24500</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3024559