Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Aug 2021 20:57:10 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Order confirmed!   Ticket comment <div style="direction: ltr">Hello my I want to return some stuff from my order but I discovered that your return policy is 14 days not 30 days </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Aug 2021, at 4:19 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3007830</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">​Hi Sahar,<br>
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Thank you for getting in touch with us. <br>
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We would be happy to help you. However for us to check and investigate, we would need some more information. <br>
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Please elaborate your query to further assist you.<br>
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<div dir="ltr">​</div>
<div dir="ltr">Please respond within 24 hours unless the case will be closed automatically.<br>
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<div dir="ltr">Looking forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3007830