Subject: New Reply Received - Wrong Mattress order for Toddler Bed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Aug 2021 09:45:11 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Wrong Mattress order for Toddler Bed  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Sampath,</div>
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<div class="MsoNormal">Pls take the mattress back in store as return &amp; process the same in store POS to solve the issue for customer &amp; process this as refund to customer’s card.</div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Helv",sans-serif;color:black'>Regards,</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Helv",sans-serif;color:black'>Sachin
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<div>From: Bsu Bas &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, August 22, 2021 12:21 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Sachin Maheshwari &lt;[email-masked]&gt;<br>
<b>Subject:</b> Wrong Mattress order for Toddler Bed</div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Please do the needful to refund the below mention customer order one item , which is wrong mattress order with toddler bed (wrong details mention in online-Pic Attached), and the mattress is not
 fitted to the bed. Customer want the refund for the mattress so we can provide the correct size of mattress from our store.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Items pictures attached for your reference .</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Sir <a id="OWAAM994728" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sachin Maheshwari</span></a> kindly support to solve the issue.</span></div>
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<span style="font-size:18.0pt;color:#C82613">Oder no -9688886347</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:18.0pt;color:#C82613">customer name- Mr. Salem</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:18.0pt;color:#C82613">Contact no - 0503008040</span><span style="font-size:12.0pt;color:black"></span>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">please do the needful ASAP</span></div>
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<b><span style='font-family:"Calibri Light",sans-serif;color:#201F1E'>Sisil Sampath</span></b><span style="color:#201F1E"></span>
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<span style='font-family:"Calibri Light",sans-serif;color:#201F1E'>Store Head</span><span style="color:#201F1E"></span>
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<span style='font-size:12.0pt;font-family:"Candara",sans-serif;color:#201F1E'><img width="137" height="52" style="width:1.427in;height:.5416in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MDQ1ODUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.m1WX5JdxTK8VzlcjPzED74rsuN_Km7kml5YXXIHjMDU"></span><span style="color:#201F1E"></span>
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<b><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> Bawabat Al Sharq
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