Subject: New Reply Received - Urgent: issue with returns for the two orders 9682121365 and 9685397064
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 18 Aug 2021 09:40:26 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Urgent: issue with returns for the two orders 9682121365 and 9685397064  Ticket comment <div dir="ltr">
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<b><font color="#20124d">hi, I just spoke on phone with your customer support who once again is asking all about this issue. </font></b><div><b><font color="#20124d">ALL OF THE ISSUE DETAILS WERE GIVEN TO THE AGENT WHO CREATED THE COMPLAINT THE FIRST TIME. Why can't you all do one thing to close this simple task?</font></b></div>
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<div>On Tue, 17 Aug 2021 at 13:24, Sonam Arora &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<b><font color="#20124d">Any update on this?  this is ongoing for 18 days now. Every detail has been given to your team on phone.<br></font></b><div><b><font color="#20124d">Really bothering as we did not get PROPER support from your team.</font></b></div>
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<div dir="ltr" class="gmail_attr">On Tue, 17 Aug 2021 at 13:18, Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Sonam,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team</div></div></div>

	

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<font color="#ff6666"><b><i>Sonam</i></b></font>
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