Subject: New Reply Received - RETURN REQUEST NOT COMPLETED
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 17 Aug 2021 10:38:33 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  RETURN REQUEST NOT COMPLETED  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:georgia,serif"><strong class="gmail-title" style='box-sizing:border-box;display:inline;color:rgb(61,70,77);line-height:22px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><br></strong></div>
<div class="gmail_default" style="font-family:georgia,serif"><strong class="gmail-title" style='box-sizing:border-box;display:inline;color:rgb(61,70,77);line-height:22px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>Please use this address for return collection</strong></div>
<div class="gmail_default" style="font-family:georgia,serif"><strong class="gmail-title" style='box-sizing:border-box;display:inline;color:rgb(61,70,77);line-height:22px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><br></strong></div>
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<strong class="gmail-title" style='box-sizing:border-box;display:inline;color:rgb(61,70,77);line-height:22px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>VINEETH K P</strong><br style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><span style='color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>Silver coast construction site, Shakhbout Bin Sultan St , ground floor,</span><br style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><span style='color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>Abu Dhabi </span><span id="gmail-aria-name-content" style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>Al Bateen AXD</span><span style='color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'></span><br style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><span style='color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>Mobile Number: </span><span class="gmail-has-countryCode" style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'>+971 561887834</span><br>
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<div class="gmail_default" style="font-family:georgia,serif"><span class="gmail-has-countryCode" style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><br></span></div>
<div class="gmail_default" style="font-family:georgia,serif"><span class="gmail-has-countryCode" style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><br></span></div>
<div class="gmail_default" style="font-family:georgia,serif"><span class="gmail-has-countryCode" style='box-sizing:border-box;color:rgb(114,129,141);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px'><br></span></div>
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<span style="font-size:12.8px">Best Regards,</span><br>
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<div style="font-size:small"><span style="font-size:12.8px"><font color="#000000"><br></font></span></div>
<div style="font-size:small"><span style="font-size:12.8px"><b><font color="#000000">Vineeh Kaladharan</font></b></span></div>
<div style="font-size:small"><span style="font-size:12.8px"><b><font color="#000000">Architectural Draughtsman</font></b></span></div>
<div style="font-size:small"><span style="font-size:12.8px"><b><font color="#000000">Delma Project </font></b></span></div>
<div style="font-size:small"><span style="font-size:12.8px"><b><font color="#000000">Abudhabi Uae</font></b></span></div>
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<b><font color="#000000"><font>UAE</font><span style="font-size:12.8px"> 971 - 56 188 7834</span></font></b><br>
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<div><b><font color="#000000"><font>IND</font><span style="font-size:12.8px"> 91 - 9567 499 175</span></font></b></div>
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<b><span style='font-size:10pt;font-family:"Book Antiqua",serif;color:rgb(0,130,59)'>For a greener planet</span></b><span style='font-size:10pt;font-family:"Book Antiqua",serif;color:rgb(0,130,59)'>, <b>Please do not print this e-mail unless you really need to.</b></span>
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<span style="font-size:12.8px;color:rgb(31,73,125)"><img src="cid:[email-masked]" alt="cid:[email-masked]" height="79" width="467"></span><b><i><font color="#cc0000" style="background-color:rgb(255,255,255)"><br></font></i></b>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Aug 17, 2021 at 2:18 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2987355</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2987355<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Vineethkp,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)</div>
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<br>Please feel free to get in touch if you need further assistance.<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043248970232'>image003.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2987355