Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Aug 2021 14:18:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi! Please advise. It's almost 2 months already.

I tried going to your Burjuman Branch, the in charge called your online
department and they advise that they will collect the parcel by Sunday.
It's already tuesday and no one called us.

On Thu, 8 Jul 2021, 09:28 karren sancho, <[email-masked]> wrote:

> Any update on this?
>
> On Sat, Jul 3, 2021 at 9:23 AM karren sancho <[email-masked]>
> wrote:
>
>> Please advise.
>>
>> It has been 20days sincr I filed a return on your app
>>
>> On Tue, 29 Jun 2021, 23:35 karren sancho, <[email-masked]>
>> wrote:
>>
>>> Hi!
>>>
>>> It's been 15days already and no one is contacting us.
>>>
>>> Apprreciate your response.
>>>
>>>
>>> On Mon, 21 Jun 2021, 23:25 karren sancho, <[email-masked]>
>>> wrote:
>>>
>>>> Good eve!
>>>>
>>>> Appreciate receiving an update re: pick up for return.
>>>>
>>>> Thank you.
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Centrepoint <[email-masked]>
>>>> Date: Tue, 15 Jun 2021, 00:16
>>>> Subject: We’ve received your return request.
>>>> To: KARREN SANCHO <[email-masked]>
>>>>
>>>>
>>>> Here’s what you need to do next.
>>>> 
>>>> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Download our apps now
>>>> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
>>>> android icon]
>>>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> iPhone
>>>> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Android
>>>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> 
>>>> Babyshop
>>>> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Lifestyle
>>>> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Splash
>>>> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoe
>>>> Mart
>>>> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Offers
>>>> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> Clearance
>>>> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>>
>>>> We’ve received your return request.
>>>>
>>>> Hi KARREN SANCHO, thank you for getting in touch with us. Here’s how
>>>> your return 1001051623 for order 9669442450 will work.Our delivery
>>>> partner will pick up your return in around 2-5 business days.
>>>> *Order Details *
>>>>
>>>> Item
>>>>
>>>> Description
>>>>
>>>> Total Price
>>>> *SPLASH*
>>>> Solid Mini Shirt Dress with V-neck and Pocket Detail
>>>> Color: Red
>>>> Size: 12
>>>> Quantity: 1 AED 40
>>>>
>>>> Total *AED 40*
>>>> 1. Box up your return
>>>>
>>>> Please include the invoice, price tags and any warranty information.
>>>> 2. Hand over your return
>>>>
>>>> Our delivery partner will pick it up from your doorstep.
>>>> 3. Receive your refund
>>>>
>>>> This will be issued after we receive your products in our warehouse and
>>>> conduct a quality check.
>>>> Here's how your refund works:
>>>>
>>>>    - If you’ve paid by Cash on Delivery, your refund will be credited
>>>>    to your My Credit balance under your account.
>>>>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>>>>    days to process.
>>>>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve
>>>>    spent will also be credited to your My Credit balance.
>>>>
>>>> 
>>>> Need help? Get in touch
>>>>
>>>>  <[email-masked]?Body=Contacted>
>>>>
>>>> *Write us an email now*, we'll get back to you as fast as we can.
>>>>  <https://www.facebook.com/CentrepointME>
>>>>
>>>> *Connect with us* on your favourite social network.
>>>>  <https://twitter.com/centrepointme>
>>>>
>>>> Reach out in 140 characters! We are *@centrepointme*.
>>>>
>>>> *Call us on 800-MYCP (800-6927).*
>>>> 7 days a week, 24 hours a day
>>>> 
>>>> © 2021 Retail World Limited
>>>> Privacy Policy
>>>> <https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>> | Terms & Conditions
>>>> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>>>
>>>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2935557