Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Aug 2021 08:15:57 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.    Ticket comment <div dir="auto"></div>
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<div>On 10 Aug 2021 04:42, Kashmala Ashfaq &lt;[email-masked]&gt; wrote:<br>
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Hello, please allow me until morning to reply to this email. </div>
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<font style="font-size:11pt" color="#000000"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> 09 August 2021 19:46<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2851474] -</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2851474</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Ahmad alsharif : </div>
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<div dir="ltr">Hi Kashmala,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We would like to inform you that we have processed the refund of amount (KWD 6.60) on (7/13/21) transition id 169999990211937823 .</div>
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<div dir="ltr">We request you to check your account incase the amount never reached to you account kindly share with us bank statement date on7/13/21 up to today </div>
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<div dir="ltr"> Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2851474:1125156</span>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855845'>IMG-20210810-WA0002.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855846'>IMG-20210810-WA0011.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855848'>IMG-20210810-WA0008.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855849'>IMG-20210810-WA0007.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855850'>IMG-20210810-WA0010.jpg</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855851'>IMG-20210810-WA0004.jpg</a><br />7. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855852'>IMG-20210810-WA0012.jpg</a><br />8. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855855'>IMG-20210810-WA0006.jpg</a><br />9. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855857'>IMG-20210810-WA0005.jpg</a><br />10. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043246855859'>IMG-20210810-WA0009.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2851474