Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jul 2021 11:55:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Item return date 26/07/21 - this is not my faltu this delay is from your company side , i have raised request of return on 7/07/21 but you company delayed I called 7-8 time make complaints then your company took order back , i need my money back I don’t want o hear any excuses this has been already delayed from your side i need urgent money back </div>
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<br><div dir="ltr">Thanks &amp; regards <div>Mohd Suhail </div>
<div>+971 544340062</div>
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<div>On 28 Jul 2021, at 11:00 am, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mohd,<br><br>Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience caused.<br><br>​​Please note that according to Returns Tracking ID: RP072521001457, we can see that your items were collected from you on 07/26/2021. The item is still with courier and it generally takes 3-5 working days to deliver the items to our warehouse.<br><br>Once we receive the product in our warehouse, after we verify your returns, we will process your refund.<br><br>Thank you for your cooperation and understanding<br><br>Feel free to contact us for further assistance.<br><br>your friends,<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2893713