Subject: New Reply Received - Request to cancle the order
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 08:05:50 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Request to cancle the order  Ticket comment <div>that's not what you informed me previously.</div>
<div>The used voucher was also issued from your fault. I did not want to recieve your voucher when you refunded the wrong amount and asked me to get the voucher as much as the difference between the wrong amount and the right one. </div>
<div>Why should I take this loss caused by your falut? <br><br><div dir="ltr">나의 iPhone에서 보냄</div>
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<br><blockquote>23/7/21 오후 1:06, Shoemart &lt;[email-masked]&gt; 작성:<br><br>
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<div dir="ltr">Hi June,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.</div>
<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2703564