Subject: New Reply Received - Refund not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 09:48:47 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Refund not received   Ticket comment <div>This is actually very sad and disappointed to ask your customer to keep waiting for that long... there should be other ways to resolve this issue.  Hope this is resolved soon.<br><br>
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<div>On Jul 19, 2021, at 11:19, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">​Hi Sitara,<br><br>Thank you for reaching out to us with your concern.<br><br>​We would like to inform you that we have been informed by the Finance team that your issue has been sent back to Mada and they have been informed that they are still facing some problems and that it will take about 3 more weeks to resolve the issue.</div>
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<br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2725335