Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6321416882
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 12:16:41 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6321416882  Ticket comment <div>Dear, </div>
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<div id="yMail_cursorElementTracker_1626524145174"> Please update as still no money received till now? <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 2, 2021 at 3:59 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8373524636"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div><span dir="ltr">Hi Hany,</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for reaching out to us.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We are truly sorry to hear that your order 6321416882 has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this. </span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">We have initiated a refund for this order. It would take around 3 weeks to reflect in your account.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Again, please accept our sincere apologies for this.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">The Support Team </span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2773773