Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Jul 2021 19:24:26 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Suvodip,</div>
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<div class="MsoNormal">Pls check the delivery note and confirm the order status with store team
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<div class="MsoNormal">Regards</div>
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<div>From: Max Ocer &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 14, 2021 10:20 PM<br>
<b>To:</b> Sharfuddeen Kadavan &lt;[email-masked]&gt;; Collin dsouza &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Dominic Arackal &lt;[email-masked]&gt;; SuvodipMondal &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2852067] - Click &amp; Collect-29</div>
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<div class="MsoNormal">Dear Sharfu,</div>
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<div class="MsoNormal">We haven’t received the order in the store, and we had raised this in store fulfillment group as well. But no update on the same.</div>
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<div class="MsoNormal">Please find below the snap shot for the same.</div>
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<div class="MsoNormal"><img width="830" height="789" style="width:8.6458in;height:8.2187in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzOTE1MTk3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._qnJrT0pNSCSV2WOxRMgHdeRVMojyOMpxO9uXEPhCDE"></div>
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<b><i><span style="font-size:12.0pt;color:black">Thanks and Regards,</span></i></b><b><i><span style="font-size:12.0pt;color:#006FC9"></span></i></b>
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<b><i><span style="font-size:12.0pt;color:#006FC9">Collin<br>
MA</span></i></b><b><i><span style="font-size:12.0pt;color:red">X</span></i></b><b><i><span style="font-size:12.0pt;color:black"> Fashion Oasis East Riffa</span></i></b><span style="color:#201F1E"></span>
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<b><i><span style="font-size:12.0pt;color:black">(T) 00973-17495092</span></i></b><span style="color:#201F1E"></span>
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<b><i><span style="font-size:12.0pt;color:black;background:white">"TOUGH TIMES don’t last TOUGH TEAMS DO"</span></i></b><span style="color:#201F1E"></span>
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<b>From:</b> Sharfuddeen Kadavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 14, 2021 10:12 PM<br>
<b>To:</b> Collin dsouza &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max Ocer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Dominic Arackal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SuvodipMondal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2852067] - Click &amp; Collect-29</div>
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<div class="MsoNormal">Dear Collin,</div>
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<div class="MsoNormal">Please check and update the status for below C&amp;C order to Max   customer care team .</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Jul 6, 2021<br>
Order ID:  7476571269 <br>
Store Code: Max60003<br>
Tracking ID: 747657126960999991</span></div>
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<div class="MsoNormal">Regards</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 14, 2021 3:04 PM<br>
<b>To:</b> BHRdc Ecomm &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dominic Arackal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2852067] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery C&amp;C<br>
Order Date : Jul 6, 2021<br>
Order ID:  7476571269 <br>
Store Code: Max60003<br>
Tracking ID: 747657126960999991<br>
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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Regards,<br>
Abdulqader</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2852067:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2852067