Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 09:51:28 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hai<div dir="auto"><br></div>
<div dir="auto">On last Friday 09/07/2021 , a person from landmark group has collected the return items.</div>
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<div dir="auto">His contact no. 0565951058 , please confirm the same.</div>
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<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Mohamed Azarudeen</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun 11 Jul, 2021, 10:36 AM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mohamed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>With the reference to the order ID: 9665623988, we would like to inform you that our courier partner tried to contact you on (+971557255857) thrice on 3 different days but didn't receive any response from your end.<br><br>Kindly confirm with us your contact number, so we will be able to investigate and assist you.<br><br>We are looking forward to hear from you soon.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2736083