Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 05:59:52 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Good morning
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<div>I have forwarded the details below to my bank however they are requesting the Swift Code for the bank which has sent the refund. Please provide this at the earliest.</div>
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<div>Kind regards </div>
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<div>Tasleem </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jul 2021, at 12:12, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">​Hi Tasleem,<br>
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Thank you for contacting with us.<br>
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​We would like to inform you that the refund of order  No. (9665048311) has been returned to the bank with a reference number (114901101934 + 116005243422) with a value of 33.09 + 218.05, please contact your bank and provide them with the mentioned reference
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2807765