Subject: New Reply Received - return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 06:51:21 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  return request  Ticket comment <div class="ydp82c31933yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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        <div dir="ltr">Dear Support team,</div>
<div dir="ltr"><br></div>
<div dir="ltr">below email receive from your team.</div>
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<div><table class="ydp8e06450eyiv6150784821content" border="0" cellpadding="0" cellspacing="0" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px; width: 620px; font-family: Helvetica, Arial, sans-serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;background-color:FFFFFF"><tbody>
<tr><td align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px;background-color:#f2f2f2"><tbody><tr><td style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td align="center" style="border: 0px; padding: 5px 0px; color: rgb(146, 151, 158); font-size: 12px; line-height: 18px; text-align: right">Order #9667352903</td></tr></tbody></table></td></tr></tbody></table></td></tr>
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<div class="ydp8e06450eyiv6150784821content"><table width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial"><tbody><tr><td align="center" style="border: 0px; padding: 0px"><table align="center" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td align="center" style="border: 0px; padding: 0px">
<table align="left" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td style="border: 0px; padding: 35px 0px 0px 5px"><a href="https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline; display: inline-block" target="_blank" rel="noreferrer"><img alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" style="border: 0px; margin: 0px; width: 165px; max-width: 291px" class=""></a></td></tr></tbody></table>
<table align="right" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td style="border: 0px; padding: 0px 0px 10px"><table style="padding: 0px; margin: 0px auto; max-width: 620px; color: rgb(32, 32, 32); font-size: 12px"><tbody>
<tr><td style="border: 0px; padding: 15px 0px 0px">Download our apps now</td></tr>
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<td style="border: 0px; padding: 5px 15px 0px 0px"><a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline" target="_blank" rel="noreferrer"><img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" class=""></a></td>
<td style="border: 0px; padding: 5px 0px 0px 15px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline" target="_blank" rel="noreferrer"><img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" class=""></a></td>
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<td style="border: 0px; padding: 2px 10px 0px 0px"><a href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(32, 32, 32)" target="_blank" rel="noreferrer">iPhone</a></td>
<td style="border: 0px; padding: 2px 0px 0px 10px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(32, 32, 32)" target="_blank" rel="noreferrer">Android</a></td>
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<div class="ydp8e06450eyiv6150784821content"><table style="padding: 0px; margin: 0px auto; max-width: 620px; background: rgb(36, 36, 40)"><tbody><tr><td align="center" style="border-width: 0px 0px 1px; border-top-style: initial; border-right-style: initial; border-bottom-style: solid; border-left-style: initial; border-top-color: initial; border-right-color: initial; border-bottom-color: rgb(238, 238, 238); border-left-color: initial; border-image: initial; padding: 0px"><table align="center" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td align="center" style="border: 0px; padding: 0px"><table width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td style="border: 0px; padding: 0px"><table class="ydp8e06450eyiv6150784821 ydp8e06450eyiv6150784821navigation" width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px; font-size: 14px; line-height: 16px"><tbody><tr><td style="border: 0px; padding: 5px 0px">
<span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Babyshop</a></span> <span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Lifestyle</a></span> <span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Splash</a></span> <span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Shoe Mart</a></span> <span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Offers</a></span> <span class="ydp8e06450eyiv6150784821navmenu"><a href="https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_returned_AE_en" style="color: rgb(255, 255, 255); display: inline-block; padding: 10px 6px" target="_blank" rel="noreferrer">Clearance</a></span>
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div>
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<tr><td align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="95%" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 100%"><tbody><tr><td align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody>
<tr><td style="border: 0px; padding: 0px; font-size: 0px; line-height: 0"></td></tr>
<tr><td align="left" style="border: 0px; padding: 0px; line-height: 28px; font-size: 24px; color: rgb(36, 36, 40)">We’ve cancelled your return</td></tr>
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<tr><td align="left" style="border: 0px; padding: 0px; line-height: 20px; font-size: 16px; color: rgb(51, 51, 51)">Hi Altaf husain, your return <span style="color: rgb(0, 185, 229)">1001023350</span> for order <span style="color: rgb(0, 185, 229)"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9667352903?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" style="color: rgb(0, 185, 229)" target="_blank" rel="noreferrer">9667352903</a></span> has been cancelled as requested by you<br><br>Feel free to reach out to us if you need any further assistance</td></tr>
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<tr><td align="left" style="border: 0px; padding: 0px; line-height: 20px; font-size: 16px; color: rgb(36, 36, 40); font-weight: bold"><strong>Order Details</strong></td></tr>
<tr><td style="border: 0px; padding: 0px; font-size: 0px; line-height: 0"></td></tr>
<tr><td align="center" style="border-width: 0px 0px 1px; border-top-style: initial; border-right-style: initial; border-bottom-style: solid; border-left-style: initial; border-top-color: initial; border-right-color: initial; border-bottom-color: rgb(238, 238, 238); border-left-color: initial; border-image: initial; padding: 0px"></td></tr>
<tr><td align="center" style="border: 0px; padding: 15px 0px 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px; font-size: 14px"><tbody><tr>
<td width="28%" align="left" style="border: 0px; padding: 0px 0px 0px 15px"><div style="font-size: 15px; color: rgb(32, 32, 32); padding: 0px; line-height: 20px; margin: 0px">Item</div></td>
<td width="40%" align="left" style="border: 0px; padding: 0px 0px 0px 15px"><div style="font-size: 15px; color: rgb(32, 32, 32); padding: 0px; line-height: 20px; margin: 0px">Description</div></td>
<td width="30%" align="right" style="border: 0px; padding: 0px 10px 0px 0px"><div style="font-size: 15px; color: rgb(32, 32, 32); padding: 0px; line-height: 20px; margin: 0px">Total Price</div></td>
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<tr><td align="center" style="border-width: 0px 0px 1px; border-top-style: initial; border-right-style: initial; border-bottom-style: solid; border-left-style: initial; border-top-color: initial; border-right-color: initial; border-bottom-color: rgb(238, 238, 238); border-left-color: initial; border-image: initial; padding: 0px 0px 15px"></td></tr>
<tr><td align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr>
<td width="28%" align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td align="left" style="border: 0px; padding: 0px"><a href="https://www.centrepointstores.com/ae/en/p/162165444?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline" target="_blank" rel="noreferrer"><img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/4202037-KAPMENDU11M-SPSS20220120_01-150.jpg" class="ydp8e06450eyiv6150784821product" style="padding: 20px 0px 0px; max-width: 150px"></a></td></tr></tbody></table></td>
<td width="40%" align="center" style="border: 0px; padding: 15px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px; color: rgb(61, 70, 72); font-size: 14px"><tbody>
<tr><td align="left" style="border: 0px; padding: 8px 0px 0px; font-weight: 600"><strong>SPLASH</strong></td></tr>
<tr><td align="left" style="border: 0px; padding: 8px 0px 0px; font-weight: 600">Kappa Solid Jog Pants with Pockets and Elasticised Waistband</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Color: Grey</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Size: XXL</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Quantity: 1</td></tr>
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<td width="30%" align="right" style="border: 0px; padding: 20px 10px 0px 0px; color: rgb(61, 70, 72); font-weight: 600">AED 50</td>
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<tr><td align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr>
<td width="28%" align="center" style="border: 0px; padding: 0px"><table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody><tr><td align="left" style="border: 0px; padding: 0px"><a href="https://www.centrepointstores.com/ae/en/p/163022186?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" style="color: rgb(25, 106, 212); text-decoration-line: underline" target="_blank" rel="noreferrer"><img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6204439-PNC-M-MELANG-SP21291220_01-150.jpg" class="ydp8e06450eyiv6150784821product" style="padding: 20px 0px 0px; max-width: 150px"></a></td></tr></tbody></table></td>
<td width="40%" align="center" style="border: 0px; padding: 15px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="padding: 0px; margin: 0px auto; max-width: 620px; color: rgb(61, 70, 72); font-size: 14px"><tbody>
<tr><td align="left" style="border: 0px; padding: 8px 0px 0px; font-weight: 600"><strong>SPLASH</strong></td></tr>
<tr><td align="left" style="border: 0px; padding: 8px 0px 0px; font-weight: 600">Sustainable Solid Polo Shirt with Short Sleeves</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Color: Blue</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Size: XL</td></tr>
<tr><td align="left" style="border: 0px; padding: 4px 0px 0px">Quantity: 1</td></tr>
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<td width="30%" align="right" style="border: 0px; padding: 20px 10px 0px 0px; color: rgb(61, 70, 72); font-weight: 600">AED 29</td>
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<tr><td align="center" style="border-width: 1px 0px 0px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: initial; border-top-color: rgb(238, 238, 238); border-right-color: initial; border-bottom-color: initial; border-left-color: initial; border-image: initial; padding: 10px 0px 0px"></td></tr>
<tr><td style="border: 0px; padding: 0px"><table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding: 0px; margin: 0px auto; max-width: 620px"><tbody>
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<td width="50%" style="border: 0px; padding: 0px"> </td>
<td width="50%" align="right" style="border: 0px; padding: 0px; line-height: 20px"><table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding: 0px; margin: 0px auto; max-width: 620px; line-height: 20px; text-align: left"><tbody><tr>
<td style="border: 0px; padding: 0px; font-family: Arial, Helvetica, sans-serif; line-height: 25px; font-size: 14px; color: rgb(51, 51, 51)">Total</td>
<td align="right" style="border: 0px; padding: 0px; font-family: Arial, Helvetica, sans-serif; line-height: 25px; font-size: 14px; color: rgb(51, 51, 51)"><strong>AED 79</strong></td>
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<div dir="ltr">Please reply ASAP.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Altaf</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, 7 July, 2021, 10:01:17 am GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div class="ydp65a97f4dyiv0520850108yqt4723388697" id="ydp65a97f4dyiv0520850108yqtfd26532">​Hi Altaf, </div>
<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>Our team is working on your issue, and we will get back to you as soon as possible.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2695480