Subject: New Reply Received - RE: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 09:09:45 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div dir="auto">Clearly my email was not understood.</div>
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<div dir="auto">I received the first refund with no issues, i was not asking about my first refund, why are you updating me?!</div>
<div dir="auto">the issue is that after the first refund, i ordered the correct size again and it came WRONG AGAIN, so now i have to refund again, but also i am asking how can i check if the size i want even exists for me to orded????  You sent the wrong size
 twice.... Do you even have 39 of this shoes? Who can confirm because when i went to the shop they said they don't know as this is an online order..</div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 07/07/2021 11:31 am (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2807507] - RE: Your products are on the way </div>
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<div dir="ltr">Hi Rana,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (<span dir="ltr" style="white-space:pre"> </span>SAR 259.00) on (04/07/2021) and the amount you paid online will be refunded back to your original payment method within 7-
 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2807507