Subject: New Reply Received - REPLACEMENT OF WRONG ITEM
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 08:57:59 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  REPLACEMENT OF WRONG ITEM  Ticket comment <div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif" dir="ltr">
<div>Still the case is pending!</div>
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<span id="ms-rterangepaste-start"></span><b style="color:rgb(33,33,33); font-family:Calibri,sans-serif; font-size:14.6667px"><span style='font-size:12pt; font-family:"Times New Roman",serif; color:rgb(117,123,128)'> <span style="color:rgb(0,0,0)">Regards, </span></span></b><span id="ms-rterangepaste-end"></span>
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<div><span style="font-size:12pt"><span style='font-family:"Arial Black",Arial,Helvetica,sans-serif; font-size:12pt'><span style='font-family:"Arial Black",Arial,Helvetica,sans-serif; font-size:10pt'><b><span style="font-family:Candara,sans-serif; font-size:12pt; color:rgb(117,123,128)">Eman
 AlQassab</span></b></span></span></span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, June 29, 2021 4:17:15 PM<br>
<b>To:</b> Eman Alqassab<br>
<b>Subject:</b> Re: [#2760248] - REPLACEMENT OF WRONG ITEM
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<div dir="ltr">Hi Eman,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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​​Please note that according to Returns Tracking ID: 46600657622, we can see that your items were collected from you on 06/27/21. The item is still with the courier and it generally takes 3-5 working days to deliver the items to our warehouse.<br>
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Once we receive the product in our warehouse, after we verify your returns, we will process your refund.<br>
Thank you for shopping with us and have a great day! Stay Safe!<br>
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Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2760248