Subject: New Reply Received - Missing refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 11:19:48 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Missing refund   Ticket comment <div>Its been more than two weeks now, I really don’t know how much more time it will take. <br><br>
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<div>On 4 Jul 2021, at 2:11 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mubeen,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that the refund for the returned item has not been initiated yet. This is surely not the experience we want our customers to have when they shop with us. </div>
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<br>We  have now escalated this issue with our concern team to process the refund as soon as possible.</div>
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<br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br> <br> Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722357