Subject: New Reply Received - return 1001080825 for order 9667787857
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 16:30:57 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  return 1001080825 for order 9667787857  Ticket comment <div dir="auto"><div>hi<div dir="auto"><br></div>
<div dir="auto">I returned the other item it should be AED 35.2 back to my account. </div>
<div dir="auto"><br></div>
<div dir="auto">this item was collected by courier partner five days back and was delivered to your store, then the request for return was cancelled .</div>
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<div dir="auto">please chec the attached picture. its <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'> Juniors Graphic Print Round Neck T-shirt and Pyjamas - Set of 2  for <b>Boys</b>.</span>
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<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>unfortunately the request for return was cancelled and issued several times for this item.</span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>still this problem not solved </span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>please check this and do the needful and refund my money back to my bank account. </span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>thanks in advance. </span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>yours.</span></div>
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<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 1 Jul 2021, 17:39 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Somaya,</div>
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of the amount for ( Juniors Graphic Print Round Neck T-shirt and Pyjamas - Set of 2 ) (AED 33.21 )  on (16/06/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043235327750'>20210701_203012.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2795896