Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 16:23:33 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re:   Ticket comment <div>Dear</div>
<div>Thanks for the reply and advice </div>
<div>I didn’t accept to receive the cancelled order <br>The payment was not processed from the beginning </div>
<div>So please ensure the cancellation </div>
<div>Thanks again <br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jun 29, 2021, at 14:03, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Safaa,</div></div>
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<div style="clear: both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div dir="ltr">We see that you want us to cancel your order7474130340. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.</div>
<br><div>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
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<div dir="ltr"> Once the order will return back to the warehouse we will process the refund for the same as soon as possible.<div></div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2786012