Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 26 Jun 2021 10:08:44 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydp2232076cyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Very lousy service. First you have used a wrong number and then refunded instead of fixing your errors. </div>
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<div dir="ltr">Shame!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, 25 June, 2021, 03:45:46 pm GMT+3, Max &lt;[email-masked]&gt; wrote:
                
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<div><span>Hi Abu Ibrahim,<br></span></div>
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<div><span style="font-size:14px">Thank you for reaching out to us.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this. </span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">We have initiated a refund for this order. It would take around 7-14 days to reflect in your account.</span></div>
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<div><span style="font-size:14px">We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">Again, please accept our sincere apologies for this.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px" dir="ltr">The Support Team </span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722046