Subject: Ticket Assigned - Damaged order. Order number 9672373955
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 05:03:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged order. Order number 9672373955 Hi,
My shipment of candles arrived with all the candles in various states of melting. I have attached pictures. The first one we unraveled from the bubble wrap even got wax on our carpet :( 
Can you resend the product in a way to ensure its not damaged. Maybe with some ice or something. 
Best,Daryl

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2764088