Subject: New Reply Received - Re: Forgot your password?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 09:55:40 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Forgot your password?  Ticket comment <div dir="ltr">
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<div>kindly please find the attached details below</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Registered email address ( <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> )</span><br>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Country of access ( saudi arabia )</span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span>
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<a href="https://www.maxfashion.com/sa/en/login?successURL=/c/mxmen-clothing-bottoms" rel="noreferrer">https://www.maxfashion.com/sa/en/login?successURL=/c/mxmen-clothing-bottoms</a><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMjU2Nzk1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dKpusH3xRnG9hqrbPgvbFJS1Qa4TWqXGLqSewBEFyFY" alt="image.png" width="472" height="265"><br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div class="MsoNormal" style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><b><span lang="EN-GB" style='font-family:"Times New Roman",serif;color:rgb(0,62,126)'>Thanks &amp; regards<u></u><u></u></span></b></div>
<div class="MsoNormal" style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><b><span lang="EN-GB" style='font-family:"Times New Roman",serif;color:rgb(0,62,126)'><u></u> <u></u></span></b></div>
<div class="MsoNormal" style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><b><u><span lang="EN-GB" style="font-family:Magneto;color:rgb(0,62,126)">Majid Abdul Wahab<u></u><u></u></span></u></b></div>
<div class="MsoNormal" style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">
<span lang="EN-GB" style='font-size:10pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(148,156,161)'>Mechanical Draftsman</span><u><span lang="EN-GB" style='font-size:10pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(0,62,126)'><u></u><u></u></span></u>
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<b style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(122,134,140)">Mobile </span></b><span style='font-size:9pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(122,134,140)'>+9665 48363697</span>
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<div dir="ltr"><span style='font-size:9pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(122,134,140)'><br></span></div>
<div dir="ltr"><span style='font-size:9pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(122,134,140)'><img src="https://drive.google.com/uc?id=1TTP4bEE50EDzA22XNS50snK7pQsNDveP&amp;export=download"><br></span></div>
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<img><span style='font-size:9pt;font-family:"Arial Rounded MT Bold",sans-serif;color:rgb(122,134,140)'><br></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jun 23, 2021 at 11:32 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr"><div>
<div><span dir="ltr">Hi Majid,</span></div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br style="box-sizing:border-box"><br style="box-sizing:border-box">1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address (in small letters).</div>
<div>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
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<div style="box-sizing:border-box">If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br style="box-sizing:border-box"><br style="box-sizing:border-box"><div></div>
<div>1. Screenshot Of The Issue(If Possible)</div>
<div>2. platform from which you tried to reset the password</div>
<div>3. Registered email address</div>
<div>4. Country of access</div>
<br style="box-sizing:border-box">Feel free to reach out to us for any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box"><div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2754481