Subject: Ticket Assigned - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 09:47:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: 	Sorry, we had to cancel part of your order.  Hi,
I need to know why this item was cancelled when it already shows that its in stock?
If this color is not available please replace it with the black one from the same model with the dame size (medium). I need it in my order.
Thanks

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________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Wednesday, June 23, 2021 11:19:52 AM
To: Heba Abdelnour <[email-masked]>
Subject:  Sorry, we had to cancel part of your order.

Order 2002658682

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Sorry, we had to cancel part of your order.

Hi Heba Abdelnour, unfortunately we had to remove some items from your Order 2002658682<https://www.maxfashion.com/eg/en/my-account/order/2002658682?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_COD_PAYMENT_MODE_EG_en>. Please accept our apologies and reach out to us if you have any further questions.

Cancelled Items

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS21ATHL312SPINKLIGHT-SS21ATHL312S-MXSS21010521_01-2100.jpg] <https://www.maxfashion.com/eg/en/p/163031215?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_COD_PAYMENT_MODE_EG_en>
MAX
Printed Terry Shorts with Drawstring Closure
Color: Pink
Size: M
Quantity: 1
EGP 105

TOTAL:  EGP 105
Total Refund Amount     EGP 105
Items that are cancelled or refunded are not eligible for Shukrans.
Your refund:
EGP 73.3 will be refunded to My Credit.
Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
To learn more about how My Credit works, take a look at our Help Centre.<https://helpeg.maxfashion.com/en/support/solutions/folders/44001205789>

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