Subject: New Reply Received - Price inquiry of a product.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 15:35:20 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Price inquiry of a product.  Ticket comment <div dir="auto">Hello,</div>
<div dir="auto">Thankyou for your email.</div>
<div dir="auto">I’m concerned that your team did not understand the point of my email. </div>
<div dir="auto">The price of the product which I sent you to complain about is still KD 144. </div>
<div dir="auto">I understand Centrepoint gives a lot of promotions and offer, however, the team has not yet investigated the price of this specific product. </div>
<div dir="auto">Sadly,  I think I need to mention this again as a reminder, that The brand or product I’m referring to is MAKEUP REVOLUTION: which is a very very affordable brand and Centrepoint always have great offers on them. </div>
<div dir="auto">However, the price set on the app for a makeup palette, is <b>HIGHER THAN ITS ACTUAL PRICE.</b>
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<div dir="auto">I have attached another screenshot to this email, I hope this time it’s clear.  </div>
<div dir="auto">Please take the necessary action ASAP. And please investigate about the price of the makeup palette AGAIN. </div>
<div dir="auto">It’s not correct on the website. </div>
<div dir="auto">The red circle around the product in the picture is what I am specifing about. </div>
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<div dir="auto">you are telling me, that due to the promotions and offers the prices could be inflicting like this? LOOK AT THE DIFFERENCE. </div>
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<div dir="auto">Do you want me to call this a scam? </div>
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<div dir="auto">Hoping for a favorable change. </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTEyMDQyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.D9WK9X3bEvE56zCxUSYEjzUjvzrECdNwv5-1yM-3lyg" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 11 Jun 2021 at 3:06 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Samira,<br><br>Thank you for getting in touch with us.<br><br>We would like to inform that our prices for some items may vary a bit throughout the day because we offer variety of promotions and offers on our website which may inflict the prices of these items. <br><br>We can never guarantee a sudden hike or downfall of an item's price. However, we always try to provide our products with maximum discount to our customers. <br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Regards,<br>Samira I. Miah </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2688145