Subject: Ticket Assigned - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 11:58:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Dear all

I am very  disappointing for dealing with your  online  store i have a refund  voucher with the amount  of 6.5bd

I used only 3.5 bd which the remaining 3bd  it's  not a big amount  but still this is my right to use the voucher  fully  because  it's  a refund it's  not a gift , it's  not promotion 

And then i received an email  from splash sorry you can only  use the voucher one time...  ???? What about  the remaining 3bd whose going to give  me back my money ??? 

IF the one who answered  my email said after i use the voucher you can only use it one time

In this case if you dont want to let me use it in your  online  shop at least give me back the remaining  money.

It's  very unprofessional froma store as big as your  store tell the customer  you can only use the voucher one time even if their is still balance  in the voucher  this is an answer to give a customer .

If this is the case i will never use your  online shop again https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2690122